Safe troubleshooting

Understanding PM-KISAN status issues

This page explains common reasons a payment or application may need attention. It does not provide official status and does not collect personal details.

eKYC is mandatory

The official PM-KISAN portal states that eKYC is mandatory for registered farmers. OTP-based eKYC is available through the official portal or mobile app, while biometric eKYC can be completed through CSCs. The official eKYC note also describes face authentication through the PM-KISAN mobile app.

Why benefits may be withheld

The official portal notes that benefits may be temporarily withheld for suspected exclusion cases until physical verification is completed. Examples include certain land ownership changes after 01-02-2019 and cases where more than one family member may be receiving benefits.

Practical checklist

Official references

PM-KISAN portal eKYC process note NIC project overview